Casino Joy Review:

Casino Joy is an online casino launched in 2018.

The casino is owned and run by the Genesis Global Limited group, which has a good reputation for providing good service.

In addition to New Zealand, Casino Joy is offered for fun across the UK, and the platform continues to grow.

Casino Joy is one of the newest online casino experiences that truly lives up to its name.

It started primarily in New Zealand and was designed to give individuals greater winning opportunities while having a gambling experience in the comfort of their own home or on the go.

Let’s find out more about this casino in our review below.

Banking methods

As with most online casinos, Casino Joy offers individuals the opportunity to play the games for free.

However, in order to earn real money, players must start by depositing money into the website.

All currency exchanges are done through New Zealand, so it is important to know their amount when making a deposit.

This is easy to do as Casino Joy offers several online options for making that deposit. It also doesn’t matter which exchange is used, because it only needs a minimum deposit of ten dollars.

The maximum amount is $5000 on most exchanges, with the notable exception of two: one allows only $300 as a maximum and the other a thousand.

Here are all the ways you can deposit money into Casino Joy, how long it takes for the transaction to be completed, and what the website costs are.


Casino Joy offers its players a wide variety of banking methods, including debit cards, bank transfers, and e-wallets.

Below, we have listed all the deposit methods that this casino accepts.

As convenient as their deposit methods are, Casino Joy is just as convenient for withdrawing money and offers just as many options.

All trades require a minimum of $10 to $2300. Each trade requires a minimum withdrawal amount of $10, up to a maximum of $2300 per trade in an individual account area.

Casino Joy states that each transaction can take 1 to 3 business days, but depending on the day, the withdrawal request can take up to 5 days depending on the day the withdrawal is made. Here is a list of the methods by which the recording can be made:

As with deposits, Casino Joy does not charge any fees. However, if that is the policy of the website, you may be charged for the payment method used.

Casinojoy games

That includes progressive slots like their high-paying Mega Moolah, in which the highest jackpot can reach up to $15 million.

But slots are just the beginning of their online casino game. Casino Joy also has a money wheel to spin and see how much you can win.

Then there are the table games, which include


Black Jack


A player has the option of playing these games virtually online or in a real-life tournament where they play against other real players.

Game providers

At Casino Joy, there are top-quality games, and players can have a great casino gaming experience.

Including the ever-popular slot machine games, of which there are over 500 different versions created by various developers, such as:


Play ‘n Go

quick spin


Evolution Gaming


Mobile games

For those on the go, Casino Joy offers a mobile app to take their exciting games with them.

The app is compatible with Android and iOS.

Safety and Security

This is a major concern while being online and providing payment information. What type of security does the website offer for your information?

Casino Joy has a platform that uses the most up-to-date technology to make sure that your online information is safe at all times.

The casino has licences from two of the strictest regulatory bodies in the casino industry, like these:

Malta Gaming Authority-MGA

The United Kingdom Gambling Commission (UKGC) regulates gambling in the United Kingdom.

Customer service

While their online chat is not available 24 hours a day, Casino Joy offers 24-hour customer support.

So if a person has a problem, even if the chat isn’t active, they can still email them and get a quick response to help them out.

Live chat (24/7)

Contact us by phone (0800700602, 00356 20341518).

Please contact Customer Service ([email protected]).


As for the overall rating, online Casino Joy has averaged 4 out of 5 stars, which is a solid rating.

Before I say where to sign up though, one of the few downsides to Casino Joy is that it’s only available in New Zealand and the UK so far, along with maybe a few other countries.

However, the online gaming website is relatively new. Casino Joy officially came out in 2018.

Thus, the online platform could grow as time goes by to include other parts of the world as well.

Casino Joy is new and has a long way to go to compete with some of the other online juggernauts that offer gambling, but it’s off to a really good start.

Frequently asked questions

Does Casino Joy accept NZD currency?

Casino Joy does not offer bonuses in NZ Dollars, but when you make a deposit in NZD currency, your money is converted to $or €.

How to contact Casino Joy customer service.

Casino Joy customer support can be reached directly on their front page at the “?” icon placed in the top right corner. Live chat is available 24/7. In addition to live chat, players can ask for help via email service or phone number (see number above in our review). There is also an FAQ section in this casino where players can find answers to the most common questions.

Is it safe to play at Casiplay?

Absolutely yes! Casino Joy is a safe and reliable online casino that operates under the legal licences of the Malta Gaming Authority and the United Kingdom Gambling Commission.

Is there a loyalty programme offered at CasinoJoy?

For those high rollers and those who want a more special treatment, Casino Joy offers their VIP section.

Being VIP gives an individual an account manager.

Special Bonus

Birthday Gifts

Holiday Packages

Even More Online Withdrawal Options and Other



Customer Support: 24/7


Bonus Period: 14 Days


Validity of free spins: 72 hours


Withdrawal Caps: $22,000 per month


Bitcoin is not accepted.